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Company
PulseGuardian LLC
United States
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Frequently Asked Questions
Quick answers to the most common questions we receive.
How do I cancel my subscription?
You can cancel anytime from your account settings under Billing & Subscription. No cancellation fees apply.
How do I request a refund?
Email support@pulseguardian.com within 14 days of your first payment. We process refunds within 5-10 business days.
Can I upgrade or downgrade my plan?
Yes. You can change your plan anytime. Upgrades take effect immediately and downgrades at the next billing cycle.
Is my health data secure?
Absolutely. All health data is encrypted with AES-256 at rest and TLS 1.3 in transit. We never sell your data.
Do you offer a free trial?
Yes! All plans include a 14-day free trial. No credit card required to start.
How do I delete my account and data?
Email privacy@pulseguardian.com and we will permanently delete your account and all associated data within 30 days.